My registrar is refusing to transfer my name. What do I do?
A registrar may legitimately deny a transfer request in certain limited circumstances, as follows:
- Evidence of fraud
- Uniform Domain-Name Dispute Resolution Policy (UDRP) action
- Court order
- Reasonable dispute over the identity of the person authorizing the transfer
- Domain name is on hold due to payment owed for a previous registration period
- Express written objection from the domain name holder
- Domain name is in "Lock" status (Registrars must provide a readily accessible and reasonable means for name holders to remove the lock status. Contact your registrar for assistance.)
- Domain name is within 60 days of initial registration
- Domain name is within 60 days of a previous transfer
- Domain Registrant information was changed within 60 days without seeking Transfer Lock opt-out from the registrar
Registrars are required to specify a reason when denying a transfer request. Contact either the current registrar or the registrar you wish to transfer to for assistance.